CAMRI Multispecialty Hospital EMR PPT.pdf
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I kindly take my opportunity to express my sincere expression of gratitude to each and every one who helped me the completion of this work. I am writing to express my sincere gratitude for the incredible internship experience I had at CAMRI Multispecialty Hospital. It has been an enriching and invaluable journey, and I want to extend my appreciation to the entire team. My internship experience at CAMRI Multispecialty Hospital through the Internship program facilitated by Burdwan Institute of Modern Studies (BIMS) under Maulana Abul Kalam Azad University of Technology, West Bengal has been instrumental in enhancing my understanding of the healthcare Industry and refining my skills in hospital management. Brief description of CAMRI hospital as an intern in operations department and here will discuss the admission procedure in the organization. During my hospital management internship training, I had the invaluable opportunity to gain firsthand insights into the management of the emergency department. This summary encapsulates the essence of my experiences and learning from studying the Emergency Department environment. By focusing on optimizing workflow, resource utilization, and patient experience, this presentation seeks to elevate the performance of the Emergency Department and ultimately enhance the overall healthcare delivery at CAMRI Hospital. Throughout my traning period in CAMRI Hospital, I have learnt emergency managing and auditing. I have check every registers, whether all the documents were properly arranged according to the NABH guidelines or not. I also learned different diagnosis names, how much the estimated treatment package might be by talking to the patient's relatives, the names of different investigation tests, whether tests were done A good ED is equipped with monitors, point-of-care diagnostics, essential drugs, and other equipment needed for high-quality medical care to the patient. ED works in close association with other departments like radiology, laboratory, blood bank, etc. My overall experience has been a very fruitful one. It was a good learning experience for me and gave me the first exposure to gain knowledge about the working of the hospital industry.
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CAMRI Multispecialty Hospital EMR PPT.pdf
- 1. An Overview Of Emergency Department Conducted At CAMRI Multispeciality Hospital PRESENTED BY ARKADIP MUKHERJEE MAKAUT,CCPTR COURSE NAME SEMESTER PAPER NAME PAPER CODE INSTITUTE UNIVERSITY : : : : : : BBA IN HOSPITAL MANAGEMENT VI INTERNSHIP BBA(HM) 694 (B) BURDWAN INSTITUTE OF MODERN STUDIES MAULANA ABUL KALAM AZAD UNIVERSITY OF TECHNOLOGY, WB
- 2. INTRODUCTION I have completed my internship training at “CAMRI Hospital” from 11-03-2024 to 11-05-2024 for 2 months. CAMRI is one of the fastest responding hospital in Burdwan. Having skilled doctors, nurses, technician and support staff contributes to the efficiency and quality of patient care. There are 10 beds in the emergency unit. The emergency is well equipped for all the items required for managing the airway, breathing, and circulation. Emergency Department defines an emergency situation as a hospital facility that is staffed 24 hours a day, 7 days a week, and providing critical and often life-saving care to patients in urgent need. beds in the emergency unit. The emergency is well equipped for all the items required for managing the airway, breathing, and circulation. Emergency Department defines an emergency situation as a hospital facility that is staffed 24 hours a day, 7 days a week, and providing critical and often life-saving care to patients in urgent need. Efficient management of the emergency department is essential to ensure timely treatment, reduce overcrowding, and enhance patient outcomes.
- 3. To observed, learn, and contribute to the delivery of high-quality patient care in Emergency department at CAMRI Hospital. Understanding departmental Operations, overall procedure and principle of function of the emergency department.. OBJECTIVE OF THE STUDY . . . To assess the current workflow, making deals with the patient’s relatives, reduce waiting time and operational challenges within the Emergency department. To identify key areas for quality improvement in terms of efficiency, resource utilization and patient care. To evaluate the impact of implemented interventions on emergency department patient satisfaction. Applying theoretical knowledge to practical setting. . . . .
- 4. HOSPITAL PROFILE CAMRI is an ISO 9001:2008 Certified Company CAMRI Hospital was established in the year 1996 with the name Burdwan Diagnostic & Research Centre Private Ltd. with the help of few businessmen and Medical Professional to establish a Hospital in Burdwan. It is situated on the NH2 (G. T. Road) at Bamchandaipur, Burdwan. Later in the year 2001 Dr. Kushanava Pabi renamed in it Chittaranjan Advance Medical Referral Institute (AN ISO 9001:2008 CERTIFIED) Bamchandaipur, NH2, Gangpur, Burdwan, West Bengal Appointment- 9609000822, Emergency- 9233360640 Pabi renamed in it Chittaranjan Advance Medical Referral Institute after necessary renovation and modification. It is in the phase of further expansion to 100 beds. Our Mission & Vision Medical care is not just about treating sickness; it is also about preventing illness, detecting it early and managing it to reduce complications. Our vision, "CAMRI Burdwan", seeks to move away from the traditional focus on illness-care to keeping the community healthy. Working with our community partners, we aim to integrate and simplify healthcare so that it is accessible, with the goal of "Bringing Health to Every Home".
- 5. General Medicine Department General Surgery Department Cancer Specialist Department Cardiology Department Gynecology Department Gastroenterology Department Nephrology Department Neurosurgery Department DEPARTMENTS 24 HOURS SERVICES (24/7) •24/7 Emergency •24/7 Ambulance •24/7 Pharmacy •24/7 Blood Bank •24/7 Operation Theater Cardiology Department Chest Medicine Department Dental Department Physiotherapy Department ENT Department Endocrinology Department EYE Department Neurosurgery Department Oral And Maxillofacial Surgery Orthopaedics Department Pediatric Department Plastic Surgery Department Urology Department Dialysis •24/7 Operation Theater •24/7 Intensive Care Unit (ICU) •24/7 Critical Care Unit (CCU) •24/7 NITU & NICU •24/7 HDU •24/7 Radiology Services •24/7 Laboratory Services
- 6. SWASTHYA SATHI | WBHS | DVC | ESI | ECL | COAL INDIA EMTA GROUP OF COMPANIES | WEST BENGAL POLICE | KOLKATA POLICE PCBL | VISWABHARATI WBSEDCL | ONGC | DVC EX EMPLOYEE TPA LIST Get cashless services in Burdwan. In case of emergency / Get cashless services in Burdwan. In case of emergency / planned admission (for patients covered under any mediclaim / health insurance) patient / patient relatives are supposed to produce a valid TPA ID card and insurance policy copy and a valid Photo ID Proof of the Patient.
- 7. Every hospital big /small therefore requires setting up a well organized emergency unit, because the image of the hospital mainly depends upon the quality and type of treatment a hospital to which person injured in road accidents or those suffering from any medical or surgical emergency. Emergency department of a hospital therefore means a part of the hospital to which person injured in road accidents or those suffering fromserious complicationare takenforurgenttreatment.This department worksroundtheclock. EMERGENCY SERVICES FACILITIES AT EMERGENCY Life saving emergency procedures/treatment Cardiac Monitor 24hrs ambulance services Day Care Facility 24 hrs Diagnostics
- 8. PURPOSE OF EMR •To provide immediate, life saving medical care 24/7. •To provide emotional support to patient and his relatives. •To take care of the medico legal aspect of the care so liaison with police administration, etc. RIGHT TIME RIGHT TREATMENT FUNCTIONS so liaison with police administration, etc. •Capacity and capability to provide effective management during disaster situation. •Education training and research. •To provide transport services both internal and external. •Communication with media the people especially in case of disasters and sensitive cases like VIP’s and dignitaries. EMERGENCY RIGHT WAY SYMPATHY SPEED RIGHT INFORMATION RIGHT RESOURCES
- 9. Emergency/ Unplanned ADMISSION PROCESS • Patients are admitted in acute conditions requiring immediate treatment. • Such as patient with heart attack, poisoning, trauma, breathing problem, CVA, RTA (Road traffic accident), severe illness or injury, etc. The admission of a patient refers to the formal process of allowing a patient to stay in the hospital for inpatient care, treatment, observation, investigations of the disease he/she is suffering from. Unplanned Elective/Pre -Planned severe illness or injury, etc. • Admission required within 24 hours, patient should be admitted in casualty or emergency department to save the life of the patient. • Patients are admitted for investigations and planned treatment and surgeries. • Patient with childbirth, appendicitis, hypertension, gall stones, abdominal pain, Types of Admission
- 10. Patient comes to the emergency •Check availability of vacant bed before admitting. •To feel safe & secure and easy transfer from stretcher to bed •To provide immediate critical and often life-saving care to Nursing Responsibility •Check the doc if patient has past major illness. •Take patient vital signs. •Document if patient and family has valuables brought to the hospital. If yes, hand it over to the relatives with their signature. Doctor check & explain the reason of admission in hospital •Check the document if patient has previous hospitalization and past major illness. •Collect reports of the patient by patient party. Fill up the admission form & the indoor registration •RMO write a medication advice on Initial Assessment for Emergency of the patient. •Sister does the Nursing Initial Assessment of the patient. Admission Process In CAMRI Hospital and often life-saving care to patients in urgent need. Management Consultant •Informed the patient party about approx treatment cost for hospital service. •The patient attendants, than sign the formalities and admit the patient from the registration. Cashless Benefits: • In case of emergency / planned admission (for patients covered under any mediclaim / health insurance) patient / patient relatives are supposed to produce a valid TPA ID card and insurance policy copy and a valid Photo ID Proof of the Patient.. Registration Desk •After being admitted under insurance then the patient party go to the Registration desk and showing emegency prescription then admit their patient. •Always ask if the patient has been admitted here. •Explain the hospital rules & regulation to the patient party and get informed consent from them. Shifting Ward/Unit •Then after formalities EMR team shift the patient to advised the ward. •At the time of arrival to the unit/ward patient and familty will be given orientation regarding the unit, visiting rooms, patients right and responsibilities.
- 11. Senior Consultant Junior Consultant RMO Nursing In charge STAFFING PATTERN OF EMERGENCY DEPARTMENT Nursing In charge Emergency Technician Staff Nurse Interns Security Ward Boy Group D
- 12. A medico-legal case can be defined as a case of injury or ailment, etc., In which investigations by the law-enforcing agencies are essential to fix the responsibility regarding the causation of the injury or ailment. MEDICO LEGAL CASES Medico-legal cases include: •Accidents like Road Traffic Accidents (RTA) •Electrical injury •Poisoning •Sexual Offences In emergency, It is mandatory to start the treatment as soon as the case comes; simultaneously the police should also be informed. In case where dying declaration is required; the magistrate is to be informed. Hospitals will maintain a MLC register and the MLC will be initiated and documented in the register and avoid abbreviations over writing. Medico-legal documents should be considered as confidential records and should be stored under safe custody. (10 Years) •Sexual Offences •Attempted suicide •Chemical Injuries •Rape •Murder •Burns •Railway injury •Drug overdose •Death due to Snake Bite or Animal Bite
- 13. BMW IN CAMRI HOSPITAL Color Type of Medical Hazardous Waste Container Type Type of Waste Category Disposal/ Treatment Options YELLOW Yellow containers are for trace amounts of chemotherapy waste Yellow container or yellow plastic bag Cat. 1- Human anatomical wastes, Cat 2- Animal wastes, Cat 3-Microbiology wastes, Cat 6- Solid wastes Incineration/deep burial Cat 6- Solid wastes RED Red bins represent bio- hazardous material Red container or red plastic bag Cat 3- Microbiology wastes, Cat 6- Solid wastes, Cat 7- Solid wastes (tubes, catheters, etc) Disposal by autoclaving/Microwaving or chemical treatment in secure landfill BLUE/ WHITE Blue containers are for non hazardous pharmaceutical waste plastic bag Cat 4- Waste Sharps, Cat 7- Plastic disposable tubing, etc Disinfection or autoclaving, microwaving, chemical treatment and destruction/shredding BLACK Black bins represent hazardous waste Black container or plastic bag Ca 5- Discarded medicine, Cat 9- Incineration Ash, Cat 10- Chemical Waste Disposal in secured landfill
- 15. CONCLUSION In conclusion, my two months internship training at the operation department in CAMRI hospital has been a valuable and enriching experience. I have gained hands-on experience and developed a deeper experience. I have gained hands-on experience and developed a deeper understanding of emergency department operations and patient flow. Enhance clinical skills and knowledge in assisted in various emergency procedures and interventions. Appreciated the importance of teamwork, public relation, communication, and decision-making in high pressure situation.